Accessing your vehicle Unlocking the charging cable Adjusting the seat Adjusting the door mirrors Adjusting the steering wheel Powering on & selecting drive modes Plugging in the vehicle Powering off

1. Accessing your vehicle

Unlock the car using your Outbound app

Grip the door handle then pull to open

2. Unlocking the charging cable

Unlock the charging cable using the button next to the charging socket

Remove the charging cable from the socket and store safely

Close the hatch manually and you are ready to start your trip

3. Adjusting the Seat

To ensure the most comfortable driving position, use the seat control located on the outer side of the driver's chair to:

Move the seat forward or backward (visual of sliding the bottom lever back and forth)

Adjust the seat’s height and tilt angle up or down (visual of pushing the bottom lever up and down)

Adjust the backrest forward or backward (visual of turning the top lever)

Adjust the lumbar support (Visual of four way button)

4. Adjusting the door mirrors

To adjust your wing mirrors, press the L or R button in the driver’s door control panel to select the left or right mirror

Adjust the position of the mirrors with the joystick in the centre

Press the L or R button again to finish the set up

5. Adjusting the steering wheel

To adjust your steering wheel position, push the lever beneath the steering wheel forwards to release it

Adjust the steering wheel to the position that suits you

Pull the lever back to fix the steering wheel in place

6. Powering On & Selecting Drive Modes

Depress the brake pedal and use the spring-loaded lever in the centre console to get moving

To drive, move the lever all the way back

To reverse, move the lever all the way forwards

To engage neutral, move the lever one step forward or one step back

To park, press the P button

7. Plugging in the vehicle

When returning the vehicle, you must ensure it is plugged in and charging

To open the charge port, press the centre of the charge port door on the rear left of the vehicle

Grab the cable and push the plug into the charge port

The LED light will flash green when charging has commenced

Charging is complete when the the light stops flashing and turns solid green

8. Powering Off

There is no engine to turn off in a Polestar

Activate the parking brake by pressing the P button

Leave the vehicle and lock the car using your Outbound app to power off

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FAQs

What does ‘net-zero’ even mean?

Net-zero means achieving a balance between the emissions we put into our atmosphere and those taken out. Think of it like a set of scales: producing greenhouse gas emissions tips the scales, and we want to get those scales back into balance, which means no more greenhouse gas can be added to the atmosphere in any given year than is taken out. This state is also referred to as carbon neutral.

To achieve this we need to simultaneously limit the emissions we produce and offset any we do produce by processes that reduce greenhouse gases already in the atmosphere such as carbon sequestration.

‘Zero-emissions’ and ‘zero-carbon’ are slightly different, as they usually mean that no emissions were produced in the first place.

What about our dirty coal-based Australian power grid?

It’s true that charging from the grid does cause emissions (and Australia’s grid is particularly carbon-intensive), but it’s still a much cleaner option than petrol and diesel cars.

Internal combustion engine vehicles produce emissions both from the tailpipe and during the distribution of fuel.

It’s estimated that electric vehicles use about 30% fewer emissions whilst being charged on the grid. With more renewables entering the system every day, electric vehicles emissions will keep dropping as the electricity grid gets cleaner.

Are people actually going to give up their personal cars and use Outbound?

Whilst it won’t be for everyone, private cars sit idle 96% of the time and the conditions are ripe for a change in behaviour. We believe that an accessible, convenient, cost-effective and attractive alternative solution will accelerate the transition away from car ownership.

Where are Outbound vehicles available?

We’re currently building our fleet and testing our service in Queensland, Australia. In the future, we plan to expand across Australia and internationally.

Polestar 2