Accessing your vehicle Unlocking the charging cable Adjusting the seat Adjusting the door mirrors Adjusting the steering wheel Powering on & selecting drive modes Plugging in the vehicle

1. Accessing your vehicle

Start your trip and unlock the car using your Outbound app

Press your thumb on the back of the handle then pull to open

Press the button on the door interior to exit

2. Unlocking the charging cable

Unlock the charging cable using the touchscreen inside the vehicle

Unplug the cable from the vehicle and store safely

The charge port door closes automatically and you are ready to start your trip

3. Adjusting the Seat

To ensure the most comfortable driving position, use the seat control located on the outer side of the driver's chair to:

Move the seat forward or backward (visual of sliding the bottom lever back and forth)

Adjust the seat’s height and tilt angle up or down (visual of pushing the horizontal lever up and down)

Adjust the backrest forward or backward (visual of turning the vertical lever)

And adjust the lumbar support (Visual of four way button)

4. Adjusting the door mirrors

(Touch Controls > Mirrors on the touchscreen)

To adjust your mirrors, tap Controls and Steering Wheel on the touchscreen
Press the left scroll button on the steering wheel to choose to adjust the left or right mirror

Roll the left scroll button up or down to move the mirror up or down
Press the left scroll button to the left or right to move the mirror inward or outwards

5. Adjusting the steering wheel

(Touch Controls > the Steering icon on the touchscreen)

To adjust your steering wheel position, tap Controls and Mirrors on the touchscreen

Roll the left scroll button up or down to adjust the height/tilt angle of the steering wheel

Press the left scroll button to the left or right to move the steering wheel closer/ further away

6. Powering On & Selecting Drive Modes

Depress the brake pedal and the car will power on

To drive the car, push down on the right hand stalk behind the steering wheel

To reverse, push up on the right hand stalk behind the steering wheel

To park, push the button at the end of the right hand stalk

Hold down for 1-2 seconds for neutral

7. Plugging in the vehicle

When returning the vehicle, you must ensure it is plugged in and charging
To open the charge port, press the centre of the charge port door on the rear left of the vehicle

Grab the charging cable from the charger and push the plug all the way into the charge port

The charge port light will pulse green once charging has commenced

When charging is complete the light stops pulsing and is solid green

FAQs

What does ‘net-zero’ even mean?

Net-zero means achieving a balance between the emissions we put into our atmosphere and those taken out. Think of it like a set of scales: producing greenhouse gas emissions tips the scales, and we want to get those scales back into balance, which means no more greenhouse gas can be added to the atmosphere in any given year than is taken out. This state is also referred to as carbon neutral.

To achieve this we need to simultaneously limit the emissions we produce and offset any we do produce by processes that reduce greenhouse gases already in the atmosphere such as carbon sequestration.

‘Zero-emissions’ and ‘zero-carbon’ are slightly different, as they usually mean that no emissions were produced in the first place.

What about our dirty coal-based Australian power grid?

It’s true that charging from the grid does cause emissions (and Australia’s grid is particularly carbon-intensive), but it’s still a much cleaner option than petrol and diesel cars.

Internal combustion engine vehicles produce emissions both from the tailpipe and during the distribution of fuel.

It’s estimated that electric vehicles use about 30% fewer emissions whilst being charged on the grid. With more renewables entering the system every day, electric vehicles emissions will keep dropping as the electricity grid gets cleaner.

Are people actually going to give up their personal cars and use Outbound?

Whilst it won’t be for everyone, private cars sit idle 96% of the time and the conditions are ripe for a change in behaviour. We believe that an accessible, convenient, cost-effective and attractive alternative solution will accelerate the transition away from car ownership.

Where are Outbound vehicles available?

We’re currently building our fleet and testing our service in Queensland, Australia. In the future, we plan to expand across Australia and internationally.

Tesla Model 3 or Model Y