Accessing your vehicle Unlocking the charging cable Adjusting the seat Adjusting the door mirrors Adjusting the steering wheel Powering On, Selecting Drive Modes & Powering Off Plugging in the vehicle

1. Accessing your vehicle

Start your trip and unlock the car using your Outbound app

Press your thumb on the front of the handle then pull to open

Press the handle on the door interior to exit the vehicle

2. Unlocking the charging cable

Unlocking the vehicle doors will unlock the charging cable from the charger port

Unplug the cable from the vehicle and store safely with the wall charger

Press the ‘close’ button at the charging port to close the charger port door

3. Adjusting the Seat

To ensure the most comfortable driving position, use the seat control located on the outer side of the driver's chair to:

Move the seat forward or backward

Adjust the seat’s height and tilt angle up or down

Adjust the backrest forward or backward

Adjust the lumbar support

Or extend the front of the seat if required

4. Adjusting the door mirrors

Locate the side mirrors switch at the driver door

Toggle the switch to the left or right depending on which side you want to adjust

Press on the directional pad to adjust the angle

Turn the switch back to the centre to prevent accidental adjustments while you are driving

5. Adjusting the steering wheel

Locate the adjustment lever below the steering wheel to adjust the height and depth of the wheel

Press the lever down and adjust the depth by pushing or pulling without taking your hands off the wheel

Press the lever a second time to adjust the height of the steering wheel

Return the lever to its original position and confirm the steering wheel no longer moves

6. Powering On, Selecting Drive Modes & Powering Off

Press the EV start/stop button on the left hand side of the steering wheel to power ON

Depress the brake pedal and the car will power on

To drive the car, turn the knob located under the right hand side of the steering wheel up

To reverse, turn the knob down

To park press the button on the end of the knob

To indicate use the stalk on the right hand side behind the steering wheel

Press the EV start/stop button on the left hand side of the steering wheel to power OFF

7. Plugging in the vehicle

When returning the vehicle, you must ensure it is plugged in and charging

To open the charge port, while the vehicle is unlocked, press on the charge port door on the rear left of the vehicle

Grab the charging cable from the charger and push the plug all the way into the charge port

Please refer to the app for additional instructions re triggering the charger as this may differ per location.

FAQs

What does ‘net-zero’ even mean?

Net-zero means achieving a balance between the emissions we put into our atmosphere and those taken out. Think of it like a set of scales: producing greenhouse gas emissions tips the scales, and we want to get those scales back into balance, which means no more greenhouse gas can be added to the atmosphere in any given year than is taken out. This state is also referred to as carbon neutral.

To achieve this we need to simultaneously limit the emissions we produce and offset any we do produce by processes that reduce greenhouse gases already in the atmosphere such as carbon sequestration.

‘Zero-emissions’ and ‘zero-carbon’ are slightly different, as they usually mean that no emissions were produced in the first place.

What about our dirty coal-based Australian power grid?

It’s true that charging from the grid does cause emissions (and Australia’s grid is particularly carbon-intensive), but it’s still a much cleaner option than petrol and diesel cars.

Internal combustion engine vehicles produce emissions both from the tailpipe and during the distribution of fuel.

It’s estimated that electric vehicles use about 30% fewer emissions whilst being charged on the grid. With more renewables entering the system every day, electric vehicles emissions will keep dropping as the electricity grid gets cleaner.

Are people actually going to give up their personal cars and use Outbound?

Whilst it won’t be for everyone, private cars sit idle 96% of the time and the conditions are ripe for a change in behaviour. We believe that an accessible, convenient, cost-effective and attractive alternative solution will accelerate the transition away from car ownership.

Where are Outbound vehicles available?

We’re currently building our fleet and testing our service in Queensland, Australia. In the future, we plan to expand across Australia and internationally.

Hyundai IONIQ 5